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Contact Center Reporting, Analysis & Performance Management

Symmetrics delivers reporting, analysis and performance management solutions specifically designed for contact centers. Its flagship solution – the nVISION Contact Center Performance Management Suite – is used by contact center customers worldwide, addressing data integration/consolidation, presentation and access via its highly flexible and affordable architecture.

Our goal is to enable customers to more effectively and efficiently manage their contact centers through easier access to the right information. Our client list includes the likes of Air Canada, Nike, Microsoft, Bank of the West, Accredo Health, City of New York, Blue Cross/Blue Shield and many others.

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Mark Cunningham
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